This Privacy Policy (“Policy”) pertains to the website www.osmiumenergy.com (“Website”) and its services (“Services”) managed by Osmium Energy Private Limited (“Company”). This Policy outlines the Website’s collection, usage, and sharing of Personal Information submitted by users utilizing the Services (the “User(s)” or “you” or “your”). The Services comply with all relevant laws, rules, regulations, and policies (“Applicable Laws”) concerning the collection, use, disclosure, retention, and protection of your information, including Personal Information, accessed through your use of the Website.

1. Information We Collect

1.1. Personal Information: This includes any data that identifies you personally, such as your name, gender, business name and address, email, date of birth, incorporation date, identity proof number, phone number, device ID, etc. Osmium Energy Pvt Ltd may access this information through your voluntary submission. This data also includes the information of third parties that Osmium Energy Pvt Ltd may access during service provision. Additionally, recurring geographic location data may be collected. We gather this information because you voluntarily provide it on the Website.

1.2. Anonymous Data: Osmium Energy Pvt Ltd may collect data that does not identify individual users. This data includes unique identifiers of the device used to access the website, such as VPN information, Wi-Fi connectivity, and other related information. We may store these unique identifiers and create a profile for you based on this anonymous data.

1.3. Usage Information: Osmium Energy Pvt Ltd automatically collects additional information whenever you visit the Website or use the Services. This includes usernames, passwords, security details, Time Stamp, Geo Stamp, IP address, device identification number, browser type, browser language, date and time of your request, profile data, other websites visited, search terms, mobile carrier data, platform type, number of clicks, requested phone numbers, and various status information regarding the Services. This Usage Information is not linked to any Personal Information and is tagged only to the unique identifier for a specific device.

1.4. Cookies: We use data collection devices like “cookies” on your device to facilitate service provision and reduce the frequency of password entry during a session. You have the option to decline cookies if your browser permits.

2. How We Use the Information Collected

2.1. Osmium Energy Pvt Ltd may use Personal Information and other collected data for the following purposes:

  • To effectively deliver the Services.
  • For software verification and administering software updates.
  • To enable participation in surveys about the Services.
  • To maintain service quality and generate general usage statistics.
  • To deliver Services, including email notifications, confirmations, technical notices, updates, security alerts, and support and administrative messages as requested.
  • For archival or backup purposes.
  • To inform you about updated information and new or updated services.
  • To resolve disputes and troubleshoot problems.

3. Sharing of Information

3.1. Osmium Energy Pvt Ltd may share Personal Information:

  • With affiliates for service-related matters, identity theft detection, fraud prevention, abuse prevention, and to facilitate joint or co-branded services requested by you.
  • If required by law, regulation, or legal process, or to its legal counsel, law enforcement, or governmental authorities who have asserted lawful authority to obtain the information.
  • The Company will not rent, sell, or provide Personal Information to third parties without your consent, except as described in this Policy or as required by law. However, the Company reserves the right to share and transfer Personal Information to other business entities if the Company or its assets plan to merge with or be acquired by another entity.

4. Security of Personal Information

4.1. The Company has implemented reasonable physical, managerial, operational, and technical security measures to protect Personal Information from loss, misuse, alteration, and unauthorized access. These measures include firewalls, secure servers, proper access rights management systems, careful processor selection, standard authentication, and encryption policies for servers, among others.

4.2. While the Company is committed to protecting Personal Information using reasonable security technologies and procedures, it cannot guarantee absolute protection. The Company’s systems and communication networks may be subject to breaches and failures beyond its reasonable control, such as hacking or data theft. In such cases, the Company will strive to rectify the issues as soon as possible.

4.3. Users acknowledge and understand that all Personal Information provided through the Website is done with knowledgeable consent and at the User’s own risk. The Company is not responsible for the misuse of data by other Users or third parties.

4.4. The Company cannot guarantee data will always remain intact or not be erased or formatted. However, it will take necessary precautions to safeguard data to the best of its ability.

5. User Obligations

5.1. As a User, you have certain obligations to other users, including abiding by the terms of this Privacy Policy, respecting third-party intellectual property rights, and avoiding uploading injurious, violent, offensive, racist, or xenophobic content. You must also keep your username and password confidential and provide genuine information. Violation of these guidelines may result in account restriction, suspension, or termination.

6. International Data Transfer

In providing Services, Osmium Energy Pvt Ltd may transfer Personal Information and other data to affiliated entities or third parties across borders. You consent to this transfer, acknowledging that the destination country may not have the same data protection laws as your jurisdiction.

7. Governing Law

The use of Services is governed by the laws of India and the jurisdiction of Indian courts. The Company disclaims any implied warranties or liabilities under laws of other jurisdictions.

8. Policy Modifications

Any changes to this Policy will be posted on the Website. Users should periodically review the Privacy Policy for updates.

9. Advertisements

Osmium Energy Pvt Ltd may use third-party advertising companies to serve ads when you visit the website. These companies may use information about your visits to the website and other sites to provide relevant advertisements.

10. Questions or Grievances

For any questions or grievances regarding this Policy, please contact: [email protected]